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Top Tips for Managers

by Sharon M. Gazda
President, Edizen

Mix up your communication. Walk down the hall, greet someone with a smile, or have a chat. Sometimes human contact really does beat email.
Take the high road. When employee conflict starts, don’t try to be right and don’t take it personally. Find solutions rather than agreement.
Respect your staff. Make sure to let them know that what they do matters.
Remember your manners. A thank you now and then goes a long way.
Reject the notion that everyone has to be a superstar. Good hard working people who also want a life outside of work are invaluable.
Prioritize your time each day. Don’t get sucked into doing things that others are capable of doing better than you.
Commit one hour each day to think. Read a book, take a walk, meditate – do what ever it takes to rest your brain. Thinking requires energy. Make sure your brain gets a daily recharge.
Remember – you are unique but not irreplaceable. A little humility will serve you well. Don’t be afraid to ask your team, "How can I be a better manager?"
Spend time with people to form a relationship. Take individuals on your staff out to lunch or to coffee or go to their space for a quick conversation. You’ll be amazed what you learn when you ask, "What’s going on with you?" Sit back and really listen.

Sharon Gazda is President of Edizen, a consulting company specializing in Executive Coaching and Strategic HR Planning to help executives master the art of business.

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